Famly is a GDPR-compliant digital platform that offers nurseries an all-in-one solution for communicating, learning journals, and invoicing. 

This article will go over some key features for parents in Famly from both a web view and a device view.

  • See your child's daily activity
  • Edit their info
  • Answer permissions
  • Add contacts
  • Access Learning Journals
  • Message the nursery
  • View your account history
  • Edit Your Settings

See your Child's Daily Activity

Famly enables the nursery to update your child's daily activities such as sign in and out times, nappy changes, sleep times, and meals. You can find all of this information on your child's activity log. To access your child's Activity log: 

  • Head into your child's profile. You should land on the Activity Log by default.
  • You can report whether your child is sick or on holiday here, along with a note, which will be added to their activity log. The nursery will also be notified.
  • You are able to edit your child's expected pick up time from the activity log if this should change during the course of the day

Web

Device

Edit your child's information

Famly enables the nursery to store information about the children in order to provide the best possible care. They may ask you as a parent to help populate this information. To do this:

  • Go to your child's profile
  • Click on the About tab
  • Here you can edit the information in the Basic Info, Health and Sensitive Information Tabs. Your nursery may not require that all of these are entered.
  • Once these boxes are populated, staff with the correct permissions will be able to access this information.

Web

Device

Permission Slips

Nurseries are able to send parents permission slips through Famly. Once these are answered your nursery will have a virtual list of your answers. You can edit a permission that has been sent you by:

  • Go on to your child's profile
  • Go in to the About tab
  • Click on Permissions
  • Answer Yes or No to each permission
  • A record of who answered the permission along with the date will be made. Permissions can be changed. The nursery will be updated when a change is made.

Web

Device

Add Contacts

If you are assigned a Parent login, you can add additional contacts to your child and send logins. To do this:

  • Go to your child's profile
  • Click on the Contacts tab
  • Click New and enter the details
  • You are also able to send logins (depending on your nursery settings), however please note you cannot remove logins. If you would like a login removed, or have misspelled the email, you will need to contact the nursery to fix this for you.

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Device

Access Learning Journals

Depending on your nursery's subscription at Famly, they may have access to the Child Development app and parent observations. To access your child's learning and write an observation, do the following:

  • Go to your child's profile
  • Click into the Journey tab
  • Here you will find a record of your child's Assessments and Observations
  • To write an observation of your own, click New then Observation
  • Here you can enter an activity your child has done at home, as well as add a photo or video. 
  • Click send for review, this will be sent to your nursery who can then add links and next steps, and ultimately post the observation to your child's journey.

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Device

Message your nursery

You can send messages directly to your nursery through Famly. This can either be a private message to a member of your own family, to the management in the nursery, to the staff in your child's room or (depending on your nursery) other parent's in your nursery. To do this:

  • Click on the messaging bubbles in the top right hand corner of Famly
  • Click the pencil to write a new message, or Show All to view your existing messages.
  • Select your message recipients, you can select multiple recipients
  • Write your message and Send. If you have chosen multiple recipients they will all appear in and have access to messages in the same thread. You can also chose to Archive message threads. These can then be found from your archived section.

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Device

View your invoicing account history

If you have been assigned as a Bill Payer or an Invoice Recipient, you will have access to the Balance tab when you log in to Famly. To access:

  • Click on the Balance button to the left
  • Here you will find your current balance, a list of invoices and payments, as well as other invoice recipients
  • You can see who you are a bill payer for in the top right corner

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Device


Edit your Settings
As a parent you can control your own settings in Famly. Do this by clicking your name in the top right corner, next click Your Settings. From here you can change the following:

  • Your name, address and phone number
  • It is important that if you want to use a different email in Famly, that you change it here yourself, that way you can continue to have access to information that has already been sent to you. If you have the nursery change your email for you, you will lose access to any information sent to the original email.
  • You can also control your notifications and language here.
  • Finally you can change your password from this page as well.

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Device

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