Cancelling an invoice is necessary in order to make changes to an invoice already sent.
- Go to the child’s profile and click on the ‘Invoicing’ tab
- Click on the invoice that you want to cancel
- The invoice opens and you can now click the three dots in the top bar and select ‘Cancel invoice’.
- Confirm that you want to issue a credit note (necessary to keep track of invoices and revenue).
You are now able to edit the child’s plan including adding funding or discount, as well as adding/removing ad hoc items.